OBJECTIVE, SCOPE AND APPLICABILITY: Incite Home Care Products Private Limited (“Company”, “we”, “our”, “us”) respects an individual’s privacy and is committed to protecting the same. This Policy does not apply to personal information collected from you offline (unless otherwise specified), to the Company’s websites that does not link to this policy, to customers of countries other than India or to third-party websites to which the platform may link to. By accessing and/or using our platform and providing the information as explained in this policy, you consent to the collection and use of the information you disclose on the platform in accordance with this policy, including but not limited to your consent for sharing your information as per this policy. We encourage you to read this policy regarding the collection, use, and disclosure of your information. If you are not comfortable with any of the terms or policies described in this policy, you may choose to discontinue usage of the platform.
Further, you agree and consent to receive all communications related to our services on the mobile number/contact information provided by you to the company, even if such mobile number/contact information is registered under DND/NCPR list under TRAI Regulations. Notwithstanding your registration with the National Do Not Call Registry (In fully or partly blocked category under National Customer Preference Register set up under the Telecom Regulatory Authority of India), you hereby express your interest and accord informed consent to receive communications (including commercial communications) in relation to the Company’s services. You further confirm that no communication to you from the Company or on behalf of the Company shall be construed as Unsolicited Commercial Communication under Regulation 2(bw) of the TRAI Regulations and you have specifically opted to receive communications in this regard on the mobile number/contact information provided by you.
For the purpose of this policy, the term “Personal Information” shall mean any information that relates to you, which, either directly or indirectly, in combination with other information available or likely to be available with the company, is capable of identifying you, which is submitted to and/or collected over the platform and maintained by the company in an accessible form, provided that, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as Personal Information for the purposes of this policy.
We do not rent, sell, lend, or otherwise distribute your personal information to anyone for any reason. This includes your contact information, as well as specific order information. We limit data access to those who need to know: Within our organization, your personal data is accessible to only a limited number of employees with special access privileges. Although we may, from time to time, compile general demographic information based on your order, this information is shared within our organization only and has no identifiable personal data associated with it.
Information Collected: To enable you to place an order on our site, we need to have the following basic information about you: Your First Name, Your Last Name, and Your Address, City, PIN code, State, Country, Phone Number and Contact E-mail address.
Apart from this, our systems gather certain details about your computer’s internet connection like your IP address when you visit our site. Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to customize our site as per your interest, to calculate the number of visitors on our site and to know the geographic locations from where our visitors come.
We do not allow any unauthorized person or organization, be it other members, visitors, and anyone not in our organization, to use any information collected from you.
Information Modification
You can modify your personal details by accessing the Edit Profile option anytime from our site.
Information Sharing
We do not rent, sell, barter, or give away your information to anyone. To some extent, information has to be passed on to the courier companies, credit card processing companies, vendors, etc. to enable them to perform their functions related to your order fulfilment. Apart from this normal business requirement, information may also need to be shared with law authorities, for fraud detection, and for the safety of our site, employees, management, users, members and other affiliates associated with us.
Information Usage
The most important usage of the information collected from you is your email which is used to inform you that your order has been confirmed/executed. Your email is also used to inform you about your customer service-related queries and for any newsletters sent. All other information collected is confidentially stored and will not be disclosed unless needed as per the requirement of the law authorities or in case of any disputes.